What Information We Collect/How We Use It.
We store and use the information you give us in accordance with the terms of this Policy. Our registration form (or registration information you provide our marketing partners if you joined us though one of our partners) requests that you provide certain contact and profile information. That information includes but may not be limited to: name, address, email address, phone number, gender and birth date.
In addition, we might receive information about you from outside sources and add it to your Tech Support Services membership information. We do this to improve personalization of our services (for example, providing better newsletter content, advertising or special offers that we think will interest you).
We also may collect information such as the identification of the server your computer is logged onto and whether you opened a Tech Support Services email delivered to you. We also may compare our customer list to lists received from other companies, in an effort to avoid sending identical messages to our members. You can add and modify the information you have provided by sending an email to our website with your requested changes.
When you submit personal information, it is kept in a secure database to ensure that is not subject to any unauthorized data usage.
We use all this information in three ways
- to provide you with personalized information via electronic delivery, telemarketing and/or direct mail. These may include personalized offers from 3rd party sources.
- to send you targeted advertising via electronic delivery and/or direct mail;
- to contact you for feedback and surveys via electronic delivery and/or direct mail;
- to send you general and administrative information about Tech Support Services via electronic delivery and/or direct mail; and
- to provide your contact information to Tech Support Services marketing partners whose offer(s) you have selected to receive in order for them to send you special offers via electronic delivery, telemarketing and direct mail.
Use of Personal Information
We employ other companies and individuals to perform certain functions on our behalf. Examples include sending direct and electronic mail, removing duplicate information from customer lists, analyzing data, and providing marketing analysis. These agents have access to member personal information as needed to perform their functions for Tech Support Services.
We use third-party advertising companies to serve ads when you visit our Website. These companies may use information (not including your name, address, email address or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. If you would like to be removed from any 3rd party advertising and solicitation through email, telemarketing, or direct mail please send your request to our website and enter the email address you would like removed.
In some instances we may include certain links in our emails that will allow us to monitor whether you access specific content or advertisements contained in that email. When you click on one of these links, we will record that click and certain activities on the Web page associated with that link. We may use this information for various purposes, such as to conduct internal research on our users' demographics, interests, and behavior in and to our email advertisements and content, and to better understand and serve you.
We periodically prepare analyses and reports reflecting visitor and member use of the Tech Support Services Web Site and Tech Support Services Service for our internal use as well as for a limited number of our business partners. These reports include aggregate (non-personal) information about Tech Support Services members, and in certain instances, visitors to the Tech Support Services Web Site. The information in these reports will not identify you individually. Our business partners who have access to these reports will not be able to contact you from the information contained in the reports.
To have all of your personally identifiable information removed from our database, send an email request to our website and we will be happy to delete such information after we receive a request to that effect. Please be advised that by requesting that your data be removed from our database, you will be unsubscribed from the Tech Support Services Service.
Tech Support Services may revise this Policy from time to time and at any time in the future to (i) improve or modify the Tech Support Services Service, (ii) reflect future developments in Tech Support Services data information gathering, storing and release practices, (iii) comply with applicable laws, and (iv) reflect changes in Tech Support Services business structure. Depending on the nature of the change, we will notify users by email (to the current email address on file) and/or placing a notice on the Tech Support Services Web Site.
If you do not accept the terms of this Policy, we ask that you do not register with Tech Support Services, or with any of our promotional partners.